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04. Filing a warranty claim

If you need warranty service, please first use our troubleshooter to find a possible solution, for your problem. This will also allow you to determine what part has failed. You may get a troubleshooter code, which you can use to speed up the process!

Once you have used our Troubleshooter guide to determine what your problem is and have determined that an item has failed under normal operating conditions and fall within the designated warranty period for each item, the following options are available. 

To file a warranty claim please follow these steps:

  1. Click "Contact Us" in the menu at the top.
  2. Click "Warranty" then "Next"
  3. Follow the instructions on this page, and submit your warranty claim.
Categories: Warranty