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Returns and Exchanges

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  1. 01. Our Return Policy Refunds issued in the following manner: Unopened – 20% restocking fee Opened, but non-installed – 20% restocking fee Opened, partially installed – Contact Us for Details Opened, completely installed - Will not be accepted *Custom built products such as Halos installed ...
  2. 02. How do I return an order? Merchandise can be returned for a refund or exchange within 14 days from the day you receive your item. Merchandise returned within 30 days will be issued a store credit. All items must be unused and fully intact to receive a refund or exchange. Your return will be processed within 5 business ...
  3. 03. Exchanging an order We are happy to help you exchange your items, for any reason.  Items that were shipped correctly based upon the order invoice but need to be exchanged for a different size or color can be done but shipping charges will need to be paid both ways by the customer.  If an item was recieved ...
  4. 04. Restocking and Return Fees Refunds issued in the following manner: Unopened – 20% restocking fee Opened, but non-installed – 20% restocking fee Opened, partially installed – Contact Us for Details Opened, completely installed - Will not be accepted   On all approved returns, you will ...
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